Privacy Policy

1. Information We Collect

We may collect the following categories of personal information when you use our website or contact us:

· Contact and professional details: email address, mobile phone number, company phone number, job title, department, company name, and, where applicable, information about your legal representative (name and mobile phone number).

· Technical and usage data: IP address, access logs and other information about how you access and use our website.

We collect this information directly from you (for example, when you submit an inquiry form) and automatically through your use of our services.

2. How We Use Your Information

We use your personal information for the following purposes:

· Website account and user management: to identify and authenticate users, provide member-only services, prevent fraudulent or unauthorized use of our services, and manage your account.

· Handling inquiries and support: to verify the identity of the person submitting an inquiry, respond to questions or complaints, and provide status updates.

· Providing and improving services: to deliver our security services, operate and improve our website, and develop new features.

· Marketing and analytics (where permitted by law): to analyze service usage, understand user preferences, measure the effectiveness of our services, and compile aggregated statistics.

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without obtaining your consent where required by law.

3. Legal Basis and Retention Period

We may collect the following categories of personal information when you use our website or contact us:

· Your consent (for example, when you voluntarily submit your details through our website).

· Our legitimate interests, such as improving our services, protecting our systems, and responding to your inquiries, only where these interests are not overridden by your rights and freedoms.

· Technical and usage data: IP address, access logs and other information about how you access and use our website.

We retain personal information only for as long as necessary to fulfill the purposes described above or to comply with legal and regulatory obligations. In general:

· Records related to inquiries and complaints are kept for 3 years.

· Records related to contracts or subscription cancellations may be kept for up to 5 years, in line with applicable commercial and consumer protection laws.

4. Sharing Your Information with Third Parties

We do not sell your personal information. We may share your personal information with:

· Our affiliates and service providers who process data on our behalf (for example, IT, hosting, or customer support providers) under appropriate contractual safeguards.

· Government authorities, regulators, or law enforcement agencies where required by law or to protect our legal rights.

When we share personal information, we limit it to what is necessary and require recipients to handle it securely and in accordance with applicable laws.

5. Your Rights

Depending on where you live and subject to legal conditions and limitations, you may have the right to:

· Request access to the personal information we hold about you.

· Request correction, update, or deletion of your personal information.

· Request restriction of or object to certain processing activities.

· Withdraw your consent at any time where we rely on consent to process your information.

To exercise your rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include, for example:

· Limiting access to personal information to authorized personnel only and providing regular training.

· Using security software, monitoring, and access controls to protect against hacking, malware, and unauthorized access.

· Encrypting passwords and applying additional safeguards to important data.

· Maintaining access logs and protecting them from alteration, theft, or loss.

· Restricting physical access to facilities where personal information is stored.